What if an upholsterer gives you advise about your leather suite, and it turns out to be traumatic and wrong?

I called a local upholsterer about my leather suite, as it needed restoring. I was told before I began spending money, to experiment myself with 'shoe polish', which has had a very traumatic effect on the leather. A restorer came to restore it, and spent nearly 5 hours working on it, however the wax from the shoe polish has been absorbed too far into the leather, that all the new colour that the restorer put on is begining to peel off. Now he is going to haave to come again and carry out some tests on the leather, and maybe even steam clean it to melt the wax off that has come from the shoe polish, what can I do?

What if an upholsterer gives you advise about your leather suite, and it turns out to be traumatic and wrong?
This was really bad advice and I am sure there should be some come back for you. If you want some good advice on your legal position and you are in the UK telephone the Association of Master Upholsterers on 01633 215454 and they will be able to help.





Always take advcie on leather from a leather specialist.





LTT are consultants to the furniture and cleaning industries and have a wealth of information about leather and its care at their fingertips.





Make sure whoever it is that you are dealing with at the moment is qualified to deal with such a problem otherwise matters could be made much worse and you may not have any recall on the original upholsterer.





Qualified technicians should have training certificates from recognised bodies for their training.





Hope this helps


Judy
Reply:Claim on your house insurance policy. Old for new should cover, however i think the loss adjuster might have something to say about it s it was self infliccted damage.
Reply:sue his ***!
Reply:Get a new suite - not a leather one.





How traumatic is that?





Stop whinging, there are much worse things in life than your sofa's problems.
Reply:Well, your first mistake was calling an upholsterer about restoring your leather suite, the second mistake was trying this restore technique on the entire suite instead of trying it on a small, inconspicuous area. So, what will be more expensive, making these attempts to fix these mistakes or just biting the bullet and getting a new leather suite?
Reply:tell him you want it putting right or you will issue a claims form in Court.
Reply:I think you have a problem!, but as the upholsterer advised you to polish, maybe this will be reflected in his bill!



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